I was working at Paradise Lost in Watford when Mark Overton (GeneralManager) called me into his office and informed me that Peter Loader(Regional Manager) wanted me to visit a club the Company had just brought in Uxbridge called Regals.
They had bought the club with the existing Manager and felt there may be a problem with the club and wanted me to have a look at the bar operation during an operational night, it would be the first time that I was asked to perform such a task and was excited.So the date was set and I was told the Manager did not know I was coming, just behave like a normal customerI was told.
On receiving the £20 petty cash from Mark I ask if he thought that £20 was enough because I would have to pay for petrol and entrance into the club he replied “Your not going there to enjoy yourself”, and I left with his words “Don`t forget to get receipts” ringing in my ears.
On paying and entering into the club you could feel straight away it was not a First leisure club it had a very rough and ready feel in reception and asking for a receipt for my entrance was a ritual in itself, (hardly the act of a normal customer) and was told I could collect the receipt on my way out,
Whilst at the bar I witnessed bar staff placing drinks at the end of the bar and doormen picking them up and disappearing with them aa well as various other naughty naughies.
Later whilst sitting at the bar one of the bar staff who had just come onto the bar shouted out “He works at Paradise Lost” another then shouted “He’s been watching us all night” and immediately a doorman who was at the bar grabbed hold of me and was soon joined by another.
They went on to question me why I was there and I blurted out that I was on a night off and was was curious to see what the club the company had brought was like.
I was then manhandle to reception and whilst one of the doormen was explaining the situation to the manager I remember thinking well at least the Manager was going to save me but he just said, ” Now I know why you wanted a receipt”
Well my early optimism soon turned to dismay realising the end of this story may well be painful.
To be honest getting the receipt was the last thing on my mind I was just wanted to get out in one piece. So I was relieved when they just manhandle me out of the club with a few choice words ringing in my ears..
On arriving back at Paradise Lost still distressed, I informed Mark of my plight.
He commented at the end “Did you get receipts ” lol.
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